Accessible Christmas Productions 2018

We encourage that for any performances you contact the venue beforehand to ensure that the production suits your needs or requirements.

Looking for some Christmas entertainment? See our collection of accessible family Christmas productions on this winter.


Peter Pan
Richmond Theatre

“Join our high-flying hero, Peter Pan, as he transports the Darlings on an adventure they will never forget, filled with evil pirates, a very hungry crocodile and the meanest man in Neverland, Captain Hook played by BAFTA, Tony Award and two-time Olivier Award-winner Robert Lindsay in his first pantomime debut!”

The Richmond Theatre accessibility features/comments:

  • An induction loop is fully installed in the auditorium.
  • There are a limited number of headsets for the infra-red hearing system which should be booked in advance at the Box Office. Headsets are available from the kiosk in the foyer on payment of a returnable deposit (£5).
  • Hearing dogs and guide dogs are welcome in the theatre. Please inform the Box Office at the time of making your booking.
  • There is an adapted toilet on the Stalls level.
  • The Stalls, Stalls Bar and an adapted toilet are accessible to wheelchair users. Please note this venue does not have a lift and access for wheelchair users is restricted to the Stalls level only.

Access performances:

To buy tickets or find out more click here.


Hackney Empire

 24 Nov – 06 Jan 2019

“All the way in Ha-Ka-Ney, young Aladdin dreams of finding love and making his fortune. When he discovers an enchanted lamp and meets a mysterious genie, it looks like all his wishes are about to come true – with the help of tap-dancing pandas and his larger-than-life mum, can he win the hand of his Princess? Or will an evil magician, some madcapped policemen and a very large pile of laundry stand in his way?”

The Hackney Empire accessibility features/comments:

  • Hackney Empire has a lift to all levels of the theatre auditorium.
  • A Visual Story for each level of the auditorium is available to download below.
  • Please ask box office at point of booking. Dogs may be taken to aisle seats or looked after by a member of the front of house staff.
  • UCAN GO is an indoor navigation app designed for you to independently visit our venue with confidence
  • We have an Infrared Hearing Loop System installed in the Stalls and Dress Circle.Please ask a member of staff for a headset when you visit.

Access Performances

  • BSL interpreted performances – Sat 8 Dec 2.30pm & 7pm; Thurs 13 Dec 1.30pm & 7pm
  • Relaxed performance – Sat 8 Dec 2.30pm
  • Dementia friendly performance – Sat 8 Dec 2.30pm

To buy tickets or find out more click here.


Awful Auntie

Bloomsbury Theatre

12 Dec 2018 – 6 Jan 2019

“When Stella sets off to visit London with her parents, Lord and Lady Saxby, she has no idea her life is in danger! Waking up three months later, only her Aunt Alberta can tell Stella what has happened. But not everything Alberta tells her turns out to be true and Stella quickly discovers she’s in for the fight of her life against her very own awful Auntie!”

The Bloomsbury Theatre accessibility features/comments:

  • There are 4 steps from street level to the main entrance, and a further 7 steps to the main foyer where the Box Office is situated. There is a lift to avoid these steps from street level to the main foyer.
  • Accessible toilets and changing facilities are available in both ladies and gents in this area. There is a separate accessible toilet with RADAR access. A key is available from the bar on request.
  • The Studio is an unallocated seating venue. Accessible seats can be reserved in advance, just speak to our Box Office when making your booking. You may be asked what size wheelchair you use, if relevant, this is so we can ensure you will have adequate space and sightlines to the stage.
  • We have an induction loop which can be accessed by using the ‘T’ position on a hearing aid.
  • Guide and hearing dogs are welcome. Please notify Box Office
  • We offer a free companion ticket to all our disabled customers.

To buy tickets or find out more click here.


Disney on Ice

O2 Arena

26 Dec 2018 – 6 Jan 2019

“Audiences will set sail with the wayfinder Moana as she makes her European debut live on ice in Disney On Ice presents Dream Big. This all-new production, produced by Feld Entertainment, assembles a collection of inspiring stories connected by a cast of characters with a desire to explore the depths, heights and horizons of their dreams. The ice spectacular visits The O2 from Wednesday 26 December 2018 to Sunday 6 January 2019.”

The O2 accessibility features/comments:

  • The O2 is proud to offer BSL interpretation for our events.
  • Low-level ticket machines and a gate to the right of the ticket barriers for wheelchair access.
  • An induction loop.
  • Step-free access to all platforms with lifts.
  • Step-free bus stops.
  • Accessible toilets.
  • Assistance dogs are welcome.
  • Personal assistants can get one free ticket to any event when a disabled visitor pays full price.

To buy tickets or find out more click here.


The Hundred and One Dalmations

Birmingham Repertory Theatre

30 Nov 2017 – 13 Jan 18

  • As part of our ongoing commitment to making theatre accessible to everyone, we’re delighted to announce that we have expanded our Captioning and Audio Described service to include every performance of our Christmas production The Hundred And One Dalmatians.
  • This decision means that the entire run of our Christmas show can now be enjoyed by audiences with visual or hearing impairments and on whichever date or time they choose to book.
  • Our Audio Described Performances for The Hundred And One Dalmatians feature pre-recorded narrators describing the action on stage, interspersed between actors’ dialogue. You will need to pre-book your headset through Box Office and then collect it at the venue for a returnable deposit.
  • Alternatively, you can access the audio description via a smart phone and headphones by downloading the MobileConnect app and logging on to the MobileConnect wi-fi network. Customers wishing to enjoy an Audio Described Performance should be in their seats 15 minutes before the performance begins in order to hear the full description of the set and costumes. This is also made available online before the show.
  • During a Captioned Performance, the actors’ words appear as visible text on screens at the same time as they are spoken. For The Hundred And One Dalmatians there will be a single caption box placed at the centre of the set. The seats with the best view of the screen will be those near to the centre of rows.
  • The REP is a member of Ramps on the Moon, a consortium of seven theatre companies working together to bring about a step change in the provision of theatre for D/deaf, disabled and non-disabled performers, practitioners and audiences.

To buy tickets or find out more click here.


Various performances at Northern Stage

Newcastle upon Tyne


  • The Lovely Bones (All performances – integrated captions)
  • Othello – Tue 13 Nov, 7:30pm
  • Under Milk Wood – Sat 17 Nov, 2:30pm
  • A Christmas Carol – Fri 28th Dec, 2pm

British Sign Language:

  • Under Milk Wood – Thu 15 Nov, 7:45pm
  • A Christmas Carol – Fri 14 Dec, 7pm, Tue 18 Dec, 10am
  • The Three Bears at Christmas – Fri 28 Dec, 1:30pm (Relaxed)

Touch Tour (Usually 1hr30 before the performance start time):

  • A Christmas Carol – Thu 3 Jan, 2pm (AD)

Audio Description:

  • A Christmas Carol – Thu 3 Jan, 2pm (Touch Tour)

Relaxed Performance:

  • The Three Bears at Christmas – All performances are relaxed
  • A Christmas Carol – Sat 29 Dec, 2pm

The Northern Stage accessibility features/comments:

  • There are two entrances to the theatre Kings Road Entrance (this is the taxi drop-off/collection point) and the Main Entrance.
  • Both level entrances have automated doors. These lead into the foyer area where you will find the Restaurant, Bar, Box Office and entrances to Stages 1,2 and 3. The theatre has three lifts providing access to all parts of the building, including the accessible toilets, baby changing facilities, stages 2 & 3 and the backstage area.
  • Large Print brochures.
  • Headsets for assisted listening.
  • Guide, hearing and all working dogs are welcome here.
  • Induction loop system in all public spaces, and an infra-red system in all three stages.
  • One free ticket for the assistant of a disabled person who is not able to attend unaccompanied.

To buy tickets or find out more click here.


Various performances at The Oxford Playhouse



  • Dick Whittington and his Cat – Sat 5 Jan, 7pm
  • A Comedy About a Bank Robbery – Wed 16 Jan, 7:30pm

Audio Description

  • Shakespeare in Love – Sat 3 Nov 2:30pm (Touch Tour)
  • Wise Children – Sat 17 Nov, 2:30pm (Touch Tour)
  • Dick Whittington and his Cat – Sun 9 Dec, 4pm (Touch Tour)
  • Dick Whittington and his Cat – Sat 29 Dec, 6pm (Touch Tour)
  • A Comedy About a Bank Robbery – Sat 19 Jan, 2:30pm

Touch Tours:

  • Shakespeare in Love – Sat 3 Nov 1pm (AD)
  • Wise Children – Sat 17 Nov, 1pm (AD)
  • Dick Whittington and his Cat – Sun 9 Dec, 2:30pm (AD)
  • Dick Whittington and his Cat – Sat 29 Dec, 4:30pm (AD)

British Sign Language:

  • Dick Whittington and his Cat – Wed 2 Jan

Relaxed Performances:

  • Alby the Penguin Saves Christmas – All performances from 6 Dec to 5 Jan (In the Burton Taylor Studio)
  • Dick Whittington and his Cat – Thu 3 Jan, 11am

The Oxford Playhouse accessibility features/comments:

  • There are no steps leading up to the entrance of the Playhouse and access to the stalls is on the same level. There is a low level accessible counter at both the box office and the bar. The floor in the stalls of the auditorium is carpeted and there are no steps.
  • Unfortunately we have been unable to install a lift because of the restrictions of the building itself. Access to the First Floor, First Floor Cafe Bar, Hospitality Room and Top Room is by stairs only. If you are booking for an event not held in the main auditorium please talk to the ticket office staff regarding access.
  • The Burton Taylor Studio is just round the corner from Oxford Playhouse. The auditorium is situated on the second floor of the Burton Taylor Studio, accessed via two flights of stairs. We have a stair climber for wheelchair users.
  • There is an adapted toilet located on the entrance level to the Playhouse.
  • Assistance dogs are welcome, please advise ticket office on booking of any particular requirements you may wish us to make to accommodate your dog. It is always worth checking with staff before you go in to a performance if there is anything unusual about the play which might affect your dog.
  • The auditorium has a Sennheiser infra-red system which can be used to amplify the sound of the performance. This differs from a traditional loop system, which is not present in the auditorium. The Sennheiser system uses headsets and necklaces, which can be collected at the ticket  office. These work better in certain areas of the auditorium, so please let the ticket office staff know you would like to use the system when you are booking.

To buy tickets or find out more click here.


Various performances at The York Theatre Royal



  • The Grand Old Dame of York – Thu 24 Jan, 7:30pm,

Audio Description:

  • Sense and Sensibility – Sat 10 Nov, 2:30pm
  • My Mother Said I Never Should – Sat 24 Nov, 2:30pm
  • The Grand Old Dame of York – Thu 24 Jan, 7:30pm; Sat 26 Jan, 2:30pm
  • Wise Children – Thu 14 Mar, 7:30pm

British Sign Language:

  • The Grand Old Dame of York – Thu 17 Jan, 7:30pm; Sat 19 Jan, 2:30pm
  • Grease – Tue 19 Feb, 7:30pm
  • Wise Children – Fri 15 Mar, 7:30pm


  • The Elves & The Shoemakers – Thu 13 Dec, 1pm; Mon 31 Dec, 10:30am

The York Theatre Royal accessibility features/comments:

  • Level entrances to our Foyer with automatic doors. Box Office features a low counter.
  • A lift to Studio, Main House, Dress Circle and theatre bars.
  • Accessible toilets at ground floor and Dress Circle levels.
  • Wheelchair spaces are available in the Stalls and Dress Circle of the Main House and in the Studio. Please request a wheelchair at time of booking. For customers with limited mobility, our Box Office staff can advise on the best areas to sit and whether there are any steps to navigate.
  • Assistance Dogs are welcome in all areas of the theatre. A complimentary dog sitting service is available subject to availability. Please request this service at time of booking.
  • Hearing Impaired. A loop system is available in the Main House only. Head sets are available from Box Office.
  • Baby changing facilities are available in the accessible toilets.
  • Buggy park facility is available.
  • Limited Blue Badge parking is available on Duncombe Place, at the rear of the theatre.

To buy tickets or find out more click here.


Various Performances at the Birmingham Hippodrome


Audio Description:

  • The Full Monty – Sat 10 Nov, 2:30pm
  • WNO La traviata – Fri 16 Nov, 7:15pm
  • BRB The Nutcracker – Sat 24 Nov, 2:30pm
  • Peter Pan – Wed 16 Jan, 2pm; Sat 19 Jan, 2:30pm
  • Matthew Bourne’s Swan Lake – Sat 16 Feb, 2:30pm
  • BRB Beauty and the Beast – Sat 23 Feb, 2:30pm
  • WNO The Magic Flute – Thu 7 Mar, 7:15pm


  • The Full Monty – Thu 8 Nov, 7:30pm
  • Peter Pan – Sun 6 Jan, 1pm; Wed 9 Jan, 7:15pm
  • Kinky Boots – Thu 21 Mar, 7:30pm

British Sign Language:

  • The Full Monty – Wed 7 Nov, 7:30pm
  • Peter Pan – Sun 13 Jan, 1pm & 5:15pm
  • Kinky Boots – Wed 20 Mar, 7:30pm


  • Emily Brown and the Thing – Tue 18 Dec, 1pm; Wed 19 Dec, 1pm
  • Peter Pan – Wed 23 Jan, 12 noon
  • Same Same… But Different – Sat 23 Feb, 11am; Tue 26 Feb, 1pm
  • BRB Beauty and the Beast – Thu 28 Feb, 1pm

The Birmingham Hippodrome accessibility features/comments:

  • For most audio-described performance we do, we have a Touch Tour that precedes the show. Touch Tours must be booked in advance through Ticket Sales.  Times for the Touch Tours will be confirmed on booking. Our Touch Tours allow visually impaired patrons the opportunity to familiarise themselves with the set, props and costumes.
  • If you have an assistance dog, please advise Box Office at the time of booking and they can then allocate the most appropriate seating for you or make adequate provision to care for your dog during the performance.
  • The best approach to the theatre is on Hurst Street, with bus and rail stations less than half a mile away. Limited disabled parking is available on Hurst Street and Thorp Street. The Arcadian Centre Car Park has specially allocated bays with easy access to street level and only about 150 yds to our entrance. Wheelchair users and patrons with impaired mobility may prefer to use Thorp Street car park directly opposite our stage door which provide the easiest access to the theatre.
  • Automatic doors and lifts are available for wheelchair users and we have wheelchair positions both in our main auditorium and Patrick Studio – which can be booked by calling us or in person at the box office.
  • We have accessible unisex and ambulant disabled toilets on all levels, plus low-level counter service. Circle Restaurant is also fully accessible.
  • We now have an Oxford Advance folding lift which will allow us to better cater for visitors with limited mobility during their trip to Birmingham Hippodrome. Our mobile hoist should be booked in advance and can be used during your visit to see a show, take part in a workshop, during a festival or on an open day.

To buy tickets or find out more click here.