Information & Advice Line

Close up photo of a lady talking on the phone

0800 132 320

Whether you have questions about sight and hearing loss, are searching for information or simply need someone to talk to, we are here. We have a team of dedicated and professional staff and volunteers ready to answer your queries and offer confidential and impartial advice.

Our free Information and Advice Line offers support and guidance to people living with sight and hearing loss, their carers, family and friends, as well as professionals working with deafblind people.

We can help you with:

  • Finding information
  • Connecting to other organisations
  • Emotional support
  • Understanding your condition
  • Accessing support
  • Using Deafblind UK’s services

The Information and Advice Line is free to call and is open from 9am to 5pm Monday – Thursday and 9am to 4pm on Friday.

Tel: 0800 132 320
Text: 07950 008870

A photo of Jim wearing a dark blue shirt

Having reduced vision means accessing information is difficult for Jim. So when he fancied trying his hand at bowls, he turned to the Information and Advice Line for help. After a bit of research, the Deafblind UK team found a few options for Jim and he chose one in a location that he knew. The team emailed the bowls club on Jim’s behalf and arranged for him to go along to try it out. Read more