Helpline

0800 132 320

Whether you have questions about sight and hearing loss, would like information about local services, need support with housing or benefits – and everything in between, we can help! We have a team of dedicated and professional staff and volunteers ready to answer your queries and offer confidential and impartial advice.

Our free helpline offers support and guidance to people living with sight and hearing loss, their carers, family and friends, as well as professionals working with deafblind people.

We can help you to:

  • Find information
  • Understand your condition
  • Access support
  • Connect to other organisations
  • Use Deafblind UK’s services

The helpline is free to call and is open Monday to Thursday, 9.00am – 5.00pm and Friday, 9.00am – 4.00pm (excluding bank holidays). This service is available in English and British Sign Language (BSL).

How to use this service

Simply contact us in one of the following ways:

Tel: 0800 132320
Text: 07903572885
Email: [email protected]
Text relay: 18001 then 0800 132320

Please click here for BSL video relay

 

Get in touch to find out more

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Prefer to talk?

Call us on 0800 132320 or text us 07903572885
Monday – Thursday 9.00am – 5.00pm and Fridays 9.00am – 4.00pm

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