We exist because too many people are living with deafblindness and are not getting the help they need. We show people that there can be a life beyond deafblindness.
Whether you need some support to get back on your feet after a diagnosis, a helping hand to help you do the things you love, someone to turn to when you’re feeling low or some information, advice and guidance, we’re here to help.
Losing your sight and hearing can be frightening. Our team of experts is here every step of the way to show you life beyond sight and hearing loss.
To support and enable people who are deafblind to live the life they choose.
A society where people with sight and hearing loss can live a full life.
Informed by our members, we work with people who are deafblind, making connections and delivering quality support which helps build confidence, independence and increased control.
Communication. We will always endeavor to communicate with people using their preferred language or method. We will communicate frequently, be open and honest and ensure the message we are communicating is clear, concise and will not cause offence.
Excellence. We will do our very best in all we undertake. We will work collaboratively and take responsibility for the outcomes. We will aim to inspire, take a pride in what we do and deliver our services efficiently and effectively.
Person Centered. We will listen to the people we support and deliver services that best meet their individual needs and empower them to live the lives they choose. We will treat everyone with dignity and compassion.
Respect. We respect people for who they are and for their knowledge, skills and experience as individuals and team members. We will respect each other’s views and opinions, and when necessary challenge constructively, positively and politely.