About us

We support people with combined sight and hearing loss to live the lives they want.

Whether you need some support to get back on your feet after a diagnosis, a helping hand to help you do the things you love, someone to turn to when you’re feeling low or some information, advice and guidance, we’re here to help.

Losing your sight and hearing can be frightening. Our team of experts is here every step of the way to show you life beyond sight and hearing loss.

John on the phone“I will always like to do things for myself but I know that Deafblind UK is there if I come unstuck. I can just call them and I know there is someone there so I’m not on my own.”

Our Purpose 

To support and enable people who are deafblind to live the life they choose.

Our Vision

A society where people with sight and hearing loss can live a full life.

Our Mission

Informed by our members, we work with people who are deafblind, making connections and delivering quality support which helps build confidence, independence and increased control.

Our Values

We are proud of our organisations’ heritage and our family. Our values are at the heart of what we do and how we work to create a better future.

People - we put people at the centre of what we do. We work together to make a difference.  Teamwork, collaboration and going the extra mile ensures we make things happen and is central to everything we do.

Empathy - we champion the wellbeing of individuals and treat everyone with kindness. Respect and dignity are the cornerstones of our behaviour.

Integrity  - we work honestly, openly and with respect. We believe in doing the right thing and doing it with fairness and equality.

Responsive  - we take pride in listening to people's views and we always strive to do our very best.

Innovation  - we seek out new ideas to guide the development of services and change. We value our bespoke, creative and flexible approaches. We aim to inspire.

Click here to read our full strategy

Click here to read about our services.